Privacy Policy
At MiniNestt™, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use it, when we share it, and how you can contact us about your privacy.
By using our website, you acknowledge the practices described in this policy, subject to any consent or other legal requirements that apply.
Information We Collect
Depending on how you interact with our website, we may collect information such as:
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Contact information: Your name, email address, phone number, and billing or shipping address.
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Order information: Products purchased, order history, delivery details, and transaction-related information.
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Customer support information: Messages, enquiries, feedback, and information you provide when contacting us.
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Account information: Details associated with an account, if you choose to create one.
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Technical and usage information: Information such as your IP address, browser type, device details, pages visited, and interactions with our website, where collected through cookies or similar technologies.
We aim to collect information that is reasonably necessary for the purposes described in this policy.
How We Use Your Information
We may use personal information to:
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Process, confirm, and fulfil orders.
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Arrange payment processing, shipping, and delivery.
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Send order confirmations, tracking updates, and service-related communications.
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Respond to customer enquiries and provide support.
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Maintain and improve our website, products, and services.
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Detect and help prevent fraud, misuse, and unauthorised activity.
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Maintain business, transaction, and accounting records.
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Meet applicable legal and regulatory obligations.
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Send promotional communications where permitted and, where required, with your consent.
You may opt out of promotional communications using the unsubscribe method provided or by contacting us. Opting out of marketing messages will not prevent us from sending essential communications about an existing order or service.
Payments
Payments made through our website may be processed by third-party payment service providers.
We generally do not store complete payment card details on our website. Payment information is handled by the relevant payment provider in accordance with its own terms and security practices.
Please review the applicable payment provider's privacy information where relevant.
Sharing of Information
We may share information with service providers where reasonably necessary to operate our store and fulfil your requests. These providers may include:
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Shopify and website technology providers.
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Payment processing providers.
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Courier, shipping, and delivery partners.
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Customer support and communication service providers.
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Analytics, security, or marketing service providers, where used.
We may also disclose information where required by law, in response to lawful requests, to protect rights and safety, or in connection with a business transfer, subject to applicable legal requirements.
We do not sell personal information to third parties as a business practice.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, maintain shopping-cart activity, understand website usage, improve performance, and support analytics or advertising where enabled.
You may be able to manage certain cookies through your browser settings or any consent controls provided on our website. Disabling some cookies may affect website functionality.
The cookies and technologies used may vary depending on the Shopify features and third-party apps enabled in our store.
Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including processing orders, providing support, maintaining records, resolving disputes, preventing fraud, and meeting applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it is held.
Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We cannot promise absolute security, but we aim to handle information responsibly and use appropriate safeguards.
Your Privacy Rights
Subject to applicable law, you may be entitled to request access to, correction of, or deletion of certain personal information, withdraw consent where processing relies on consent, or exercise other available rights.
To submit a privacy request, contact us using the details below. We may need to verify your identity before acting on a request. Certain information may need to be retained where required by law or for legitimate recordkeeping purposes.
Children's Privacy
Our store offers products for babies and children, but purchases and customer accounts should be managed by parents, guardians, or other adults authorised to make the purchase.
We do not intend to collect personal information directly from children through our website for independent shopping accounts. If you believe a child has provided personal information to us directly, please contact us so we can review the matter and take appropriate steps, subject to applicable law.
Third-Party Websites and Services
Our website may contain links to third-party websites or use external services. Those third parties may have their own privacy policies and practices. We encourage you to review their policies when interacting with their services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The updated policy will be published on this page.
Contact Us
For questions, concerns, or requests relating to your personal information, please contact:
Email: mininesttventures@gmail.com
Phone: 7665193166
Privacy or grievance contact: [Insert the designated contact person and details, if applicable]