Refund & Cancellation Policy

We want you to have a smooth shopping experience. Please read the following policy carefully before placing your order.

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible after placing the order.

Cancellation requests can only be accepted if the order has not yet been processed or dispatched.

Once an order has been dispatched, it may not be possible to cancel it.

Refunds

If your order is eligible for a refund, the refund will be processed after the cancellation, return, or issue has been reviewed and approved by us.

The refund will generally be made to the original payment method used for the purchase.

The time taken for the refund to reflect in your account may depend on your bank or payment provider.

Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

Please provide:

• Your order number

• A description of the issue

• Clear photographs/videos of the product and packaging, where applicable

We will review the issue and provide an appropriate resolution.

Non-Returnable Products

Certain products may not be eligible for return or refund due to their nature, hygiene requirements, customization, or other applicable restrictions. Such restrictions, where applicable, will be mentioned on the relevant product page.

Return Conditions

Where returns are accepted, the product may need to be unused, undamaged, and returned with its original packaging and accessories.

Products that have been used, damaged after delivery, or returned without the required packaging may not qualify for a refund or replacement.

Contact Us

For cancellation, return, or refund-related questions, please contact us through our Contact Us page with your order details.